---
title: How do I get started with wer liefert was (wlw) as a customer?
description: Learn how to get started successfully with wer liefert was (wlw), optimise your company profile, manage enquiries, and use insights to increase your visibility.
---
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- - [English](https://hilfe.wlw.de/en/anbieter/how-do-i-get-started-with-wlw-as-a-customer)
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1. [Help Center for Supplier](https://hilfe.wlw.de/en/anbieter?hsLang=en)
2. [FAQ](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en)
3. [Getting started](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#getting-started)
# How do I get started with wer liefert was (wlw) as a customer?
### Quick answer:
To get off to a successful start with wer liefert was (wlw), we recommend reading the onboarding email series you receive at the start of your contract and following the recommendations it contains. Next, explore the key sections of your company profile, particularly Products and Services, Messages, Visitors, and Business Insights. For more detailed guidance on specific topics, visit the Help Center for step-by-step instructions and best practices.
### Why should I read the onboarding email series?
At the start of your contract, you will receive an onboarding email series that complements your personal onboarding with your Customer Success Manager.
These emails guide you through your first steps on wer liefert was (wlw) and provide practical recommendations for setting up your company profile and making the most of it. Following the recommended steps helps lay a solid foundation for your visibility on the platform.
### Which sections of my company profile should I explore first?
To get started with wer liefert was (wlw), we recommend familiarising yourself with the following sections:
- **Products and services & Company profile**: Make sure your company, services, and products are presented clearly, comprehensively, and accurately. An informative company profile helps relevant buyers find your business.
- **Messages**: Check incoming messages and requests for quotations regularly so you can respond promptly to potential customers.
- **Visitors**: Use visitor data to identify potential customers, better understand existing customers’ interests, and focus your sales and marketing activities accordingly.
- **Business Insights**: Use Business Insights to assess interest in your offerings and identify opportunities for improvement.
Keep your company and product information up to date. A well-maintained profile helps you stay visible to relevant buyers and make the most of your package.
**Note:** You will set up your company profile together with your Customer Success Manager as part of your onboarding.
### Where can I find more information about specific features?
Visit the Help Center for detailed guidance and best practices on specific features and topics. Explore the resources below to find the information you need.
### Read more:
- [Sign in to wer liefert was (wlw)](https://hilfe.wlw.de/en/anbieter/my-account?hsLang=en)
- [Make your offerings visible](https://hilfe.wlw.de/en/anbieter/products-services?hsLang=en)
- [Maintain your company profile](https://hilfe.wlw.de/en/anbieter/my-company?hsLang=en)
- [Manage enquiries](https://hilfe.wlw.de/en/anbieter/messages?hsLang=en)
- [Understand buyer interest](https://hilfe.wlw.de/en/anbieter/your-visitors?hsLang=en)
- [Measure performance](https://hilfe.wlw.de/en/anbieter/business-insights?hsLang=en)
- [Find answers to frequently asked questions](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en)
- [My Account](https://hilfe.wlw.de/en/anbieter/my-account?hsLang=en)
- [My Company](https://hilfe.wlw.de/en/anbieter/my-company?hsLang=en#main-content)
- [Company overview](https://hilfe.wlw.de/en/anbieter/my-company?hsLang=en#company-overview)
- [Company profile data](https://hilfe.wlw.de/en/anbieter/my-company?hsLang=en#company-profile-data)
- [Products & Services](https://hilfe.wlw.de/en/anbieter/products-services?hsLang=en)
- [Request Hub](https://hilfe.wlw.de/en/anbieter/request-hub?hsLang=en)
- [Messages](https://hilfe.wlw.de/en/anbieter/messages?hsLang=en)
- [Business Insights](https://hilfe.wlw.de/en/anbieter/business-insights?hsLang=en)
- [Your visitors](https://hilfe.wlw.de/en/anbieter/your-visitors?hsLang=en)
- [Website Leads](https://hilfe.wlw.de/en/anbieter/website-leads?hsLang=en)
- [Advertising Campaigns](https://hilfe.wlw.de/en/anbieter/advertising-campaigns?hsLang=en)
- [FAQ](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#main-content)
- [Getting started](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#getting-started)
- [My account](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#my-account)
- [My Company](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#my-company)
- [Products & Services](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#products-services)
- [Messages](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#messages)
- [Business Insights](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#business-insights)
- [My contract](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#my-contract)
- [Packages and services](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#packages-and-services)
- [Website Leads](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#website-leads)
- [Collaboration with Alibaba.com](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#collaboration-with-alibaba-com)
- [Search](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#search)
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