User account creation, login & change of password

In this article, you will learn how to create a user account in just a few simple steps, successfully log in, and change your password if needed.




Guide for User Account Creation:

  1. Go to 'Sign in' in the header to create a user account.
    Screenshot 2024-10-07 123728
  2. Enter all the mandatory details (email address, password, salutation, first name, last name) and click on 'Sign in'.
    image (3)
  3. After clicking 'Sign in' you will be redirected to a verification page.
  4. Go to your email account and check the 6 digit verification code.
  5. Copy or enter the verification code and click 'Verify code'.
  6. Clicking on verify code will create your account and open a login page.

Please note: If you would like to link your user account with your company profile, contact our customer service at kundenservice@wlw.com and provide the name of your company.


Guide for Login:

  1. Go to 'Sign in' in the header.
    Screenshot 2024-10-07 123728
  2. Click on 'Log In'.image (3)
  3. Enter the email address and password you used to create your account, and click on 'Log In'.image (4)
  4. You are now successfully logged into your account.

Guide for resetting password:

  1. Click on 'Forgot password?'
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  2. Enter your email address and click on 'Get reset email'.
    image (5)
  3. You will now receive an email with a verification code.
  4. Enter the verification code and click 'Verify code'.
  5. Enter your new password and click on 'Confirm new password' .
    image (6)
  6. Your password will be changed successfully.