Learn how to track the number of requests and interactions you receive through your presence on wer liefert was (wlw). These metrics provide valuable insights into buyer interest and help you improve your responsiveness.
Receiving requests
Here you can see the number of information, price, and quote requests you have received during the selected period, including any unanswered requests. We recommend going directly to your messages and responding promptly.
Please note: Quote requests are often sent by buyers to multiple suppliers. The faster you respond, the higher your chances of closing a new deal!
Response Rate and Response Time
Response Rate and Response Time show how many requests you have answered and the average number of hours it took you to do so. These values are calculated based on the last 90 days. If you have not received any requests in this period, no response rate or response time will be displayed. A high response rate and short response times improve your visibility in search results.
Clicks on your website and phone number
Some buyers prefer to contact suppliers directly through their website or by phone. This metric shows you how many buyers clicked on your website or phone number after viewing your offers.
How to receive more requests
- Publish more relevant products: Expand your offerings to attract more interest.
- Check the quality of images and texts: Ensure your product pages are engaging and informative.
- Promote your products in the Product Editor: Highlight your key offerings.
- Keep your contact information up to date: Make sure your contact details are always accurate.
- Respond quickly to requests: A prompt response improves your response rate and response time, boosting your visibility.
This structured article helps you understand the key metrics for monitoring your interactions and requests and provides practical tips to improve your performance.