You can view the total number of requests and interactions generated through your listing on wer liefert was (wlw). These metrics offer valuable insights into potential buyers’ interest and support you in continually optimizing your response rate and response time.
Received requests
Here you can see the total number of requests you have received during the selected period, including any that remain unanswered. We recommend checking your messages regularly and responding as promptly as possible.
Response rate and Response time
Your response rate and response time reflect how reliably you address incoming requests and the average amount of time required to provide a reply. These metrics are calculated based on the past 90 days. If you have not received any requests during a period of time, no response values will be displayed. Maintaining a high response rate and prompt reply times will significantly enhance your visibility in search results.
Clicks to your website and phone number
Some buyers prefer to reach out to you directly via your website or by phone. These metrics indicate how frequently potential buyers have clicked on your website or phone number after viewing your offerings.
How to receive more requests:
- Publish more relevant products with pricing information: Expand your product portfolio to engage a broader range of potential buyers. Including pricing details creates additional transparency and increases your reach.
- Review the quality of images and descriptions: Ensure your product pages are both visually appealing and informative.
- Boost your products: Highlight your key offerings to attract more attention.
- Keep your contact information up to date: Make sure your contact details are always accurate and accessible.
- Respond promptly to requests: Timely responses improve your response rate and response time, further increasing your visibility in search results.
If you need additional support on this topic, please reach out to us: kundenservice@wlw.com