--- title: Response rate and Response time description: Learn what response rate and response time mean and how these metrics can affect your company’s visibility on wer liefert was (wlw). --- [Skip to content](https://hilfe.wlw.de/en/anbieter/response-rate-and-response-time#main-content) - [English](https://hilfe.wlw.de/en/anbieter/response-rate-and-response-time) - [Deutsch](https://hilfe.wlw.de/de/anbieter/antwortzeit-und-antwortrate) English Show submenu for translations [Contact us](https://hilfe.wlw.de/en/anbieter/kb-tickets/new?hsLang=en) ![](https://hilfe.wlw.de/hs-fs/hubfs/wlw_LOGO_without_Claim_positiv_RGB_300dpi_.png?width=100&height=75&name=wlw_LOGO_without_Claim_positiv_RGB_300dpi_.png) - [Help Center for Suppliers](https://hilfe.wlw.de/en/anbieter) Open main navigation Close main navigation - [Help Center for Suppliers](https://hilfe.wlw.de/en/anbieter) - - [English](https://hilfe.wlw.de/en/anbieter/response-rate-and-response-time) - [Deutsch](https://hilfe.wlw.de/de/anbieter/antwortzeit-und-antwortrate) English Show submenu for translations - [Contact us](https://hilfe.wlw.de/en/anbieter/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center for Supplier](https://hilfe.wlw.de/en/anbieter?hsLang=en) 2. [Messages](https://hilfe.wlw.de/en/anbieter/messages?hsLang=en) # Response rate and Response time ## Increase your visibility with quick and complete answers Searching buyers expect prompt feedback. To provide transparency about your response behaviour, we show key information about how consistently and quickly your company responds to incoming requests. ### Two important metrics: Response rate and Response time Response rate and Response time play an important role in the visibility and placement of your profile on our platform. Suppliers who respond quickly and communicate reliably can benefit from improved placement in the search results and generate more qualified leads. You can track these key figures at any time in your [Business Insights](https://www.wlw.de/en/my-account/business-insights/00505682-f25b-1ee9-bd91-d25d64c697fb). ### Response rate Your Response rate shows how consistently your company responds to incoming direct messages and Requests for Quotes. ### Response time The Response time is only visible to you and indicates how quickly your company responds to new requests for the first time. Companies that respond particularly quickly benefit from improved ranking opportunities. ### Read more:  - [What is the Response rate?](https://hilfe.wlw.de/en/anbieter/what-is-the-response-rate?hsLang=en) - [How can I improve my Response rate?](https://hilfe.wlw.de/en/anbieter/how-can-i-improve-my-response-rate?hsLang=en) - [What is the Response time?](https://hilfe.wlw.de/en/anbieter/what-is-the-response-time?hsLang=en) - [How can I improve my Response time?](https://hilfe.wlw.de/en/anbieter/how-can-i-improve-my-response-time?hsLang=en) - [My Account](https://hilfe.wlw.de/en/anbieter/my-account?hsLang=en) - [My Company](https://hilfe.wlw.de/en/anbieter/my-company?hsLang=en#main-content) - [Company overview](https://hilfe.wlw.de/en/anbieter/my-company?hsLang=en#company-overview) - [Company profile data](https://hilfe.wlw.de/en/anbieter/my-company?hsLang=en#company-profile-data) - [Products & Services](https://hilfe.wlw.de/en/anbieter/products-services?hsLang=en) - [Request Hub](https://hilfe.wlw.de/en/anbieter/request-hub?hsLang=en) - [Messages](https://hilfe.wlw.de/en/anbieter/messages?hsLang=en) - [Business Insights](https://hilfe.wlw.de/en/anbieter/business-insights?hsLang=en) - [Your visitors](https://hilfe.wlw.de/en/anbieter/your-visitors?hsLang=en) - [Website Leads](https://hilfe.wlw.de/en/anbieter/website-leads?hsLang=en) - [Advertising Campaigns](https://hilfe.wlw.de/en/anbieter/advertising-campaigns?hsLang=en) - [FAQ](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#main-content) - [General](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#general) - [Packages and services](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#packages-and-services) - [Products & Services](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#products-services) - [Messages](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#messages) - [Company Profile](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#company-profile) - [Business Insights](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#business-insights) - [My contract](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#my-contract) - [Search](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#search) - [Website Leads](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#website-leads) - [Collaboration with Alibaba.com](https://hilfe.wlw.de/en/anbieter/faq?hsLang=en#collaboration-with-alibaba-com) - [Terms and Conditions](https://www.wlw.de/en/firm/legal-notice/GTC-20241211) - [General Conditions of Use](https://www.wlw.de/en/firm/legal-notice/terms-of-use) - [Privacy Policy](https://www.wlw.de/en/firm/legal-notice/data-privacy-20230720) - [Imprint](https://www.wlw.de/en/firm/legal-notice/imprint) [![wlw\_all\_1797x507\_logo footer-positiv\_2408](https://hilfe.wlw.de/hs-fs/hubfs/All/Logos/02_wer%20liefert%20was%20(wlw)/wlw_all_1797x507_logo%20footer-positiv_2408.png?width=250&height=71&name=wlw_all_1797x507_logo%20footer-positiv_2408.png "wlw_all_1797x507_logo footer-positiv_2408")](https://www.visable.com/de_de) Copyright © 2025, Visable GmbH